is it correct that your notebook is the HP Spectre x360 - 15-bl018ca? Computer locks up and has to be hard booted, but no problem re-starting. Power your notebook on and press immediately the ESC Key several times until the HP Start-up menue is shown. Microsoft Agent or The boot device not found error can be attributed to different causes. I don't know what to do. Most of these fixes presume you can boot up your computer/get Windows 10 to load. Windows is up to date, unit has 16GB RAM and a 256GB SSD. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. And if so will I able to recover them? If I install Windows 10 hai g the ISO DVD created by the Media Creation Tool will I lose all my personal files? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This issue is often due to a failing drive. Hi. If you need to replace the SSD, you can follow the instructions in the Maintenance and Service Guide page 39. official You can try to set BIOS to default settings to solve the problem. Frequency appears to be increasing. Estimated remaining time more than 1000 days. After the latest Windows 10 update when I turn on my computer I get a black screen with. Protect Yourself From Tech Support Scams You can run an UEFI Hardware Diagnostics. Thanks for your help. I - 7848382 I don't know what to do. Thanks for your feedback, it helps us improve the site. I have looked for some device that connects the new SSD via cable (like you do to clone a SATA drive) but find nothing. Boot device not found. You can help protect yourself from scammers by verifying that the contact is a, official I have never cloned a drive before. I just get that black screen with "boot device not found install operating system on your hard drive." I tried everything. After that, go to the configuration section “Boot” and locate the first place in the column “Priority” the hard drive on which the working Windows operating system is. I get the following message: BOOT DEVICE NOT FOUND, PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK, HARD DISK 3F0 . † The opinions expressed above are the personal opinions of the authors, not of HP. Please Install an operating system on your hard disk. Boot Device Not Found. Also, in anticipation of a replacement I have been looking into cloning the existing drive to a new one, but there is a problem. You can follow the question or vote as helpful, but you cannot reply to this thread. Is there no way to clone this drive? And if so will I able to recover them? † The opinions expressed above are the personal opinions of the authors, not of HP. I haven‘t found any USB adapter that supported cloning of a NVMe SSD. Didn't find what you were looking for? technical support services. I get the following message: BOOT DEVICE NOT FOUND, PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK, HARD DISK 3F0 . Improper settings or incorrect BIOS settings may also cause the issue 'operating system not found' in your PC. I just get that black screen with "boot device not found install operating system on your hard drive.". Could be a faulty NVMe controller--less likely. you Hard Drive is dying. Boot device not found. Microsoft Employee and that the phone number is an Any diagnostics I can try before replacing the drive? This has happened while shopping on internet and while working in an Excel document. Could be an intermittently faulty NVMe SSD...much like a memory chip. No bootable device found – insert boot disk and press any key. A 500GB SSD, not 256 as previously stated. Also ran system tests in built in HP diagnostics and passed. I always clean install operating systems, and reinstall my programs and files. You can help protect yourself from scammers by verifying that the contact is a Didn't find what you were looking for? Hard Disk - (3F0) This message appears (apparently at random) while using the computer. technical support services. Do NOT hold the key down, just press it over and over.2) Eventually, you will see an HP Startup Menu3) Press the Function key for testing the hard drive (usually F2) and let it run. http://support.hp.com/us-en/document/c00439024. Microsoft global customer service number, ___________________________________________________________________. Most of these fixes presume you can boot up your computer/get Windows 10 to load. I can't. Yes to HP Spectre x360 - 15-bl018ca. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, Boot Device Not Found. Set BIOS to default settings. Please install an operating system on your hard disk. I have seen that others get this on startup, but I get it right in the middle of operating. If you got an additional error code displayed, you can write it here and I will look in it. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Thanks. Unfortunately, I don't have any suggestions to offer. Hello @Paul_Tikkanen would you look into this matter, please, and do you have any suggestions? I can't. I would like to ask an HP Expert on the matter of that error code and possible cloning. Hard Disk - (3F0). Did you try running HP diagnostics -- because that would certainly be a key part of "everything"! I am a fellow community Member who likes to help out when I can. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024If not, to check the drive you have to follow these steps:1) Press Esc key repeatedly, several times a second, while rebooting the laptop.
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